Lake Shore Behavioral Health, Inc.
Attn: Human Resources Manager
254 Franklin Street
Buffalo, NY 14202

E-mail: Human Resources Manager

Current Openings:

Title: Resident Support Specialist (On Call)
Location: Women's Residence
Job Group: V

Summary of Duties:
Assist in the maintaining a stable and therapeutic environment. Provides support and encouragement to clients. May assist in household management tasks such as preparation of meals or housekeeping tasks. Oversees clients in household tasks. May provide transportation for and supervision of clients who leave the facility. If assigned to night duty, The RSS is responsible for supervision of the facility and enforcement of program rules under direction of LPN and the on-call team.

Reporting Relationship: Program Director.

Required Knowledge, Skill and Abilities:
Good verbal and written communication skill. Excellent organizational, problem-solving and leadership abilities. Must have strong, positive social interaction skills, knowledge of good parenting and the ability to interact effectively with recovering women and their children. Basic knowledge of addictions and recovery required.

Minimum Qualifications: Associates degree or equivalent in human service field and one year in a human service agency or health care facility OR High school diploma or equivalency and six years full time paid experience in a human service agency or health care facility.

NYS Drivers license required. Bilingual capability (Spanish/English) desirable.

NYS driver’s license.

Job Title: Chemical Dependency Counselor II               (Bilingual Preferred)
Location: Adolescent Program
Job Group: VIII

Summary of Duties:
Under direct supervision, the Chemical Dependency Counselor II, maintains a caseload of adolescent clients, provides counseling to clients and group education to their families.  Maintains client records in accordance with agency and regulatory standards.  Performs other duties as requested by supervisor.

Reporting Relationship: Program Director or his/her designee.

Required Knowledge, Skill and Abilities:

• Must have knowledge of effective drug treatment methods, common mental disabilities and interventions, and issues common to adolescent substance abusers. 
• Must be able to relate effectively to individuals of diverse cultural and economic backgrounds. 
• Must function well as part of a multi-disciplinary team.
• Strong oral, written, and computer skills are required. 

Minimum Qualifications:
Bachelor Degree in Social Work, Psychology or closely related field, and current CASAC – Trainee certification PLUS one year of paid experience in a chemical dependency or mental health treatment agency.             OR
Associate degree in related field and current CASAC certification Plus three years paid work experience in a chemical dependency or mental health treatment agency.
            OR
Bachelor Degree in Social Work, Psychology or closely related field and two years of paid work experience in a chemical dependency treatment agency.

Additional requirement:
NYS Drivers License and clean driving record required.

Extraordinary working conditions:
Flexible work hours.
Home Visits

Job Title: Chemical Dependency Counselor II
Location: Adolescent Program
Job Group: VIII

Summary of Duties:
Under direct supervision, the Chemical Dependency Counselor II, maintains a caseload of adolescent clients, provides counseling to clients and group education to their families.  Maintains client records in accordance with agency and regulatory standards.  Performs other duties as requested by supervisor.

Reporting Relationship: Program Director or his/her designee.

Required Knowledge, Skill and Abilities:

• Must have knowledge of effective drug treatment methods, common mental disabilities and interventions, and issues common to adolescent substance abusers. 
• Must be able to relate effectively to individuals of diverse cultural and economic backgrounds. 
• Must function well as part of a multi-disciplinary team.
• Strong oral, written, and computer skills are required. 

Minimum Qualifications:
Bachelor Degree in Social Work, Psychology or closely related field, and current CASAC – Trainee certification PLUS one year of paid experience in a chemical dependency or mental health treatment agency.
            OR
Associate degree in related field and current CASAC certification Plus three years paid work experience in a chemical dependency or mental health treatment agency.
            OR
Bachelor Degree in Social Work, Psychology or closely related field and two years of paid work experience in a chemical dependency treatment agency.

Additional requirement:
NYS Drivers License and clean driving record required.

Extraordinary working conditions:
Flexible work hours.
Home Visits             

JOB TITLE: ACT R.N.
LOCATION: ACT Program
JOB GROUP: X

SUMMARY OF DUTIES:
The ACT R.N. provides initial and ongoing assessments of clients, including client history, evaluation of problems, and formulation of diagnosis.  The R.N. is responsible for a variety of medical and psychiatric functions including:  medical assessments and education, coordination of community-based health care, psychiatric assessment, counseling interventions, crisis intervention, psychotropic medication administration and monitoring.  The ACT R.N. develops initial and ongoing treatment plans and offers individual, family and group counseling and psychotherapy to assist consumers in achieving the goals of treatment. 

REPORTING RELATIONSHIP: ACT Program Director

REQUIRED KNOWLEDGE & SKILLS:
Willing to take on many non-nursing clinical tasks (i.e., case management, counseling, etc.)
Able to conduct MICA and lethality assessments, health screenings, and mental status exams.
Maintains good daily communication with teammates and the ACT psychiatrist.
Has good organizational & writing skills.
Demonstrates good listening skills with the ability to accept a consumer where he or she is at without imposing values.
Able to work in any type of environment.
Possesses strong medical nursing skills as well as psychiatric nursing skills.
Demonstrates a good working knowledge of both medical and psychiatric pharmacology.
Able to use resources independently and appropriately.
Able to recognize and manage client crises.
Able to provide accurate, usable medical information to consumers at a level of their understanding.
Integrates medical and psychiatric impact on client wellness.

MINIMUM QUALIFICATIONS:
The ACT R.N. has a bachelor’s degree in Nursing and relevant credentials (i.e., R.N.)
PLUS
and a minimum of two years’ experience as a professional nurse with at least one year’s experience working within a mental health setting which includes providing direct services to severely and persistently mentally-ill individuals, and possesses a valid NYS driver’s license.

JOB TITLE: ACT R.N.
LOCATION: ACT Program
JOB GROUP: X

SUMMARY OF DUTIES:
  The ACT R.N. provides initial and ongoing assessments of clients, including client history, evaluation of problems, and formulation of diagnosis.  The R.N. is responsible for a variety of medical and psychiatric functions including:  medical assessments and education, coordination of community-based health care, psychiatric assessment, counseling interventions, crisis intervention, psychotropic medication administration and monitoring.  The ACT R.N. develops initial and ongoing treatment plans and offers individual, family and group counseling and psychotherapy to assist consumers in achieving the goals of treatment. 

REPORTING RELATIONSHIP: ACT Program Director

REQUIRED KNOWLEDGE & SKILLS:

• Willing to take on many non-nursing clinical tasks (i.e., case management, counseling, etc.)
• Able to conduct MICA and lethality assessments, health screenings, and mental status exams.
• Maintains good daily communication with teammates and the ACT psychiatrist.
• Has good organizational & writing skills.
• Demonstrates good listening skills with the ability to accept a consumer where he or she is at without imposing values.
• Able to work in any type of environment.
• Possesses strong medical nursing skills as well as psychiatric nursing skills.
• Demonstrates a good working knowledge of both medical and psychiatric pharmacology.
• Able to use resources independently and appropriately.
• Able to recognize and manage client crises.
• Able to provide accurate, usable medical information to consumers at a level of their understanding.
• Integrates medical and psychiatric impact on client wellness.

MINIMUM QUALIFICATIONS:
The ACT R.N. has a bachelor’s degree in Nursing and relevant credentials (i.e., R.N.)
PLUS
and a minimum of two years’ experience as a professional nurse with at least one year’s experience working within a mental health setting which includes providing direct services to severely and persistently mentally-ill individuals, and possesses a valid NYS driver’s license.

LOCATION: Adolescent Program
TITLE: Senior Secretary
JOB GROUP: IV

SUMMARY OF DUTIES:

The Senior Secretary performs a variety of complex clerical and administrative duties.  Carries out responsibilities independently and accurately with a minimum of supervisory follow up.  May be responsible for supervision of secretarial and/or maintenance staff assigned to program.  May be asked to perform other duties as required by specific program needs.

REPORTING RELATIONSHIP: Program Director

MINIMUM QUALIFICATIONS:
High School diploma or equivalency including or supplemented by courses in typing and computer operations PLUS one year full-time paid experience performing some combination of secretarial and data entry duties

                                                OR

Graduation from two year Business School with courses in typing and computer operations

LOCATION: ACT Program
TITLE: ACT MICA Specialist
JOB GROUP: X

SUMMARY OF DUTIES:
The ACT MICA Specialist provides direct, intensive screening and treatment to mentally ill chemical abusing individuals accepted into the ACT Program.  The MICA Specialist provides both one-to-one and group modality treatment as well as crisis intervention.  The MICA Specialist develops and implements treatment plans providing direct clinical services in a variety of modalities, with focus on chemical dependency intervention, and participates in crisis intervention strategies. 

REPORTING RELATIONSHIP: Team Leader

KNOWLEDGE, SKILLS, & ABILITIES:

• Able to set flexible therapeutic boundries and parameters.
• Has working knowledge of “street drugs,” and is “street smart”.
• Has a working knowledge of the interactions between psychiatric medications, psychiatric symptom exacerbation, and substance abuse and its impact on clients.
• Has a working knowledge of community resources.
• Able to network and build relationships with the community at large.
• Able to develop therapeutic alliances with police officers, court systems, probation and parole.
• Skilled in working therapeutically with Antisocial Personality disordered individuals.
• Good group therapy skills.
• Able to meet the client “where he or she is at,” in the recovery continuum.
• Knowledge of and rapport with various self-help groups and organizations.
• Able to recognize and manage client crises.
• Demonstrates creativity in service delivery and planning.

MINIMUM QULAIFICATIONS:

• Possesses a Master’s degree in Social Work, Psychology, Rehabilitation Counseling
• Professional (QHP) certification meeting NYS Office of Mental Health definition for professional staff
• One year relevant experience

Location: Administration
Title: MIS Clinical Administrator   
Job Group: X

Summary of Duties:
 The MIS Clinical Administrator will be responsible for all aspects of Lake Shore’s Anasazi system and will provide support to the Management Team through the maintenance, analysis, and reporting of data residing in the Anasazi databases.  The Administrator will develop, coordinate and direct Anasazi training for the Agency and be responsible for the development and subsequent revision of assessments, progress notes, and treatment plans in the Anasazi system.  The Administrator will mentor and monitor clinical staff in regard to the effective use of the Anasazi system and ensure all clinical documentation fulfills the license requirements of the respective programs.

Reporting Relationship: TBD

Required knowledge and skills:

• Knowledge of electronic clinical record systems, preferably Anasazi Software. 
• Ability to relate to and train clinical staff to utilize a complex electronic record with sensitivity to their needs as clinical practitioners. 
• Excellent computer skills and the ability to troubleshoot software issues. 
• Ability to multitask in a fast paced and demanding environment. 
• Effective work skills – conscientious, persistent, resourceful, productive, and active. 
• Excellent written and face-to-face communication skills and the ability to make sound judgments regarding the implementation of routine operation issues. 
• Knowledge of OMH and OASAS regulations and/or willingness to acquire thorough Knowledge of regulations pertaining to documentation.
• Interpersonal ability to interact with a diverse staff that possess a wide range of computer skills.

Minimum qualifications:

Bachelor’s degree in business, the social sciences or computer science. 
OR
An advanced degree in nursing, social work, rehabilitation counseling, psychology, or alcohol and substance abuse counseling is a plus.
AND
three years of full time experience working in a behavioral health setting and have demonstrated skills in direct data access and reporting.